Solutions · Public sector

An agency's agent pays a benefit. Whose signature is on it?

Every payment traces back to the limits the agency's people signed, and a caseworker confirms everything above the line.

For Agencies and e-government programmes, the processors that run payments for them, and the people who audit both.

What the agent does
Benefit and grant payments Fine waivers Registry changes Case decisions above a threshold
Why it stalls

An agency that lets software pay benefits has to answer a question a bank rarely asks: under whose authority did this payment go out? Today the answer is a policy document in one system and a payment batch in another. A person joins the two by checking a sample.

A study Cybernetica wrote for Estonia's Ministry of Justice and Digital Affairs recommends that E-ITS, the national security standard, require human confirmation for payouts (June 2026). A confirmation counts only if the record shows who gave it and under which limits.

Stategram makes that the default. The agency's people sign the limits and the agent pays inside them. Above the line, the caseworker the policy names confirms, and every payment traces back to the signatures it ran under.

What the trust loop adds

Enforce your limits before money moves.

Signed limits, by version

The agency's people sign the limits, and every payment lists the version it ran under.

A caseworker above the line

Payments above the threshold wait for the caseworker the policy names.

Eligibility as a rule

A move abroad or an open investigation stops the payment before it is made.

An audit without the agency's logs

An auditor verifies any payment offline against the signed limits.

policy: support payments version: 1
values: monthly maximum: 1 000 EUR caseworker threshold: 600 EUR agency daily total: 200 000 EUR
events: support payment: applicant: id amount: money moved abroad: yes/no under investigation: yes/no
counters: paid this month: {unit: EUR, per: applicant, resets: monthly} paid today: {unit: EUR, resets: daily}
rules: eligibility: on: support payment deny if: moved abroad or under investigation caseworker: on: support payment require: amount <= caseworker threshold otherwise: ask caseworker monthly cap: on: support payment count: amount into paid this month limit: monthly maximum daily total: on: support payment count: amount into paid today limit: agency daily total
An example policy

See the policy your risk owner signs.

An example written for this page, with round numbers. It uses only what the policy format has today, and it is not a customer's policy.

Inside the rules the agent acts alone. Above a line, the named person decides. Every change to the numbers is a new signed version.

How it connects
  • The agency's own payment automation asks for a permit before the batch.
  • A processor that runs payments for the agency works under the agency's policy.
  • A caseworker's copilot that grants a benefit draws on the same limits.

How the trust loop works

What we can show today
  • A study Cybernetica wrote for Estonia's Ministry of Justice and Digital Affairs recommends that the national security standard require human confirmation for payouts (June 2026).
  • Built by the architect of Estonia's court information system and criminal case registry.
  • Hosted in Frankfurt, or dedicated for an agency that needs its own deployment.

Switch on your first agent.

Two weeks, a fixed fee, your limits and a named approver, and the method to do the next workflow yourself.

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